REACH of Louisville SCL Staff

laurie birkby

IT Support

email: birkbyl@reachoflouisville.com

Laurie Birkby serves as part-time IT support at REACH. She began working at REACH in 2000 as a part time family support staff for the therapeutic foster care program. When she completed her degree in Information Technology she moved into her current position, where she oversees the daily performance of computer systems, answers user inquiries regarding computer software or hardware operation to resolve problems, sets up equipment for employee use, performs or ensures proper installation of cables, operating systems, and appropriate software, and installs and performs minor repairs to hardware, software, or peripheral equipment, among other duties.